Made to Last. Backed for the Long Term.
We choose materials and construction for long-term use, and we stand behind the products we make. Most LittleMum products are covered by our 15-Year Limited Warranty against defects in materials and workmanship.
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15-Year Limited Warranty
Most LittleMum products are covered for 15 years from the original date of purchase.
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Materials & Workmanship
Coverage applies to eligible defects in materials or workmanship arising during normal use
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Simple Warranty Support
If something goes wrong with your product, contact us with your order information and photos showing the issue. We’ll review your claim and help determine the appropriate solution.
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What Does the Warranty Cover?
Our limited warranty covers eligible defects in materials and workmanship that arise during normal and intended use of the product during the applicable warranty period.
What Is Not Covered?
The warranty does not cover:
• normal wear and tear;
• cosmetic changes that do not affect product function;
• damage caused by misuse, abuse or improper care;
• accidental damage;
• unauthorized modification or alteration; or
• damage resulting from use contrary to the product instructions
Which Products Have a 15-Year Warranty?
Most durable LittleMum tools are covered by our 15-Year Limited Warranty. Warranty periods may vary for products or components that naturally wear or deteriorate over time.
Please refer to the individual product page or contact us if you are unsure which warranty period applies to your product.
When Does My Warranty Start?
Warranty coverage begins on the original date of purchase.
Do I Need to Register My Product?
No registration is required.
Please keep your order number or other proof of purchase so we can locate or verify your purchase if you ever need warranty support.
How Do I Make a Warranty Claim?
Contact us through our Contact Us page and select Warranty Claim.
Please provide your order number or proof of purchase, a brief description of the issue, and clear photos showing the problem where possible.
What Happens After I Submit a Claim?
Once we review your claim, we’ll determine the appropriate solution based on the nature of the issue. This may include repair, replacement, replacement of an affected component, or another appropriate remedy.
Does the Warranty Affect My Consumer Rights?
This limited warranty is provided in addition to any rights and remedies you may have under applicable consumer law and does not exclude, restrict or modify rights that cannot lawfully be excluded.
Need Warranty Support?
We designed LittleMum products to stay with you for the long term. If something doesn’t perform as it should, let us know.