LittleMum currently ships directly to: Australia, United States United Kingdom

Customers in other countries may be able to purchase selected LittleMum products through Amazon US international shipping, subject to Amazon’s destination eligibility, shipping rates and import requirements.

Depending on destination, product availability and fulfilment arrangements, your order may be shipped through Amazon Fulfilment or from LittleMum’s Seattle fulfilment location.

The fulfilment source may vary between orders and does not affect your LittleMum product warranty or return eligibility.

We aim to fulfil most orders within 24 hours.

Orders placed during weekends, public holidays or periods of unusually high demand may require additional processing time.

Once your order has been dispatched, tracking information will be provided where available.

Standard shipping is FREE and the default delivery method for LittleMum orders.

Delivery time varies by destination, fulfilment location, carrier and local delivery conditions. The estimated delivery timeframe shown at checkout or in your shipping confirmation should be used as the most relevant guide for your order.

Where available, you may upgrade to Express Shipping for an additional US$5.

Express shipping provides a faster delivery service than our standard option, but fulfilment time and carrier transit times may still vary by destination and order timing.

The additional US$5 Express Shipping upgrade is non-refundable once the order has been fulfilled using the upgraded shipping service.

If you later return the product, your eligible product refund will be processed in accordance with our Returns Policy, but the difference paid for Express Shipping will not be refunded.

Once tracking becomes available, you’ll receive shipping information by email.

You can also sign in to your LittleMum customer account to view your order status and available tracking information.

If your order has not yet been fulfilled, sign in to your LittleMum customer account and submit a cancellation request from the order page.

Because we aim to fulfil orders quickly, please submit cancellation requests as soon as possible. Once an order has been fulfilled, it can no longer be cancelled and should instead be returned under our 30-day return policy.

Carrier delays can occasionally occur after an order has been dispatched.

Check the tracking information first for the latest carrier update. If the tracking has not changed for an unusual period or the parcel appears to be significantly delayed, contact LittleMum and we’ll help you review the shipment.

Please first check around the delivery location, mailbox or parcel area and ask other household members where applicable.

If the parcel still cannot be located, contact us with your order number and we’ll help review the available tracking information.

If your order is confirmed lost in transit, arrives damaged, or you receive an incorrect item, contact LittleMum as soon as possible.

We’ll arrange the appropriate replacement, refund or other resolution. Return shipping fees do not apply where the issue is due to an eligible shipping loss, transit damage or fulfilment error.